FAQ

Live trading signals for the section you subscribe to, from two rule-based systems, System A and System F. There are five sections, each its own subscription: FX Portfolio Signals (13 currency pairs), Gold Signals, BTC Signals, Indices Signals (S&P 500 and Dow 30) and Energy Signals (WTI crude oil and natural gas).

Each signal is a limit order: an entry price, a stop, the stop's distance in pips, a target, and an expiry time. It reaches you as a message in Telegram, Discord or email, and it shows live on the site. How it works goes through a signal from start to finish.

Each section is priced on its own, per month: FX Portfolio Signals $40 (on Whop this is “basic access”), Gold Signals $20, BTC Signals $20, Indices Signals $20 and Energy Signals $20.

Yes. Each section is a separate subscription on Whop: buy one or several, and each is billed and cancelled on its own. A subscription covers the instruments of its own section only.

The signal history on the site, delayed by 8 hours, and all the free tools. The free plan sends no messages. No card is needed.

Forex: EUR/USD, GBP/USD, USD/JPY, USD/CHF, AUD/USD, NZD/USD, USD/CAD, EUR/JPY, GBP/JPY, AUD/JPY, CHF/JPY, CAD/JPY and EUR/GBP. Gold (XAU/USD). Bitcoin (BTC/USD). Indices: S&P 500 and Dow 30. Energy: WTI crude oil and natural gas. Every instrument runs both of them, with settings chosen for that instrument.

Yes. On the account page, tick the instruments you want messages for, among the sections you subscribe to. Nothing is ticked by default.

Telegram, Discord and email. Connect any of them, or all three. Each gets the same summary: one message per update, with everything that changed on the instruments you follow. An update with no changes sends nothing.

1. Open your account page and find Telegram alerts.
2. Press Connect Telegram. The chat with the bot opens with a one-time code already typed in — just press Start.
3. Come back to the account page and tick the instruments you want.

If the chat did not open, your browser blocked the popup. Use the link shown under the button instead.

1. Open your account page, find Discord alerts and press Connect Discord. You get a one-time code and a link to our Discord server.
2. Join that server. Discord only lets a bot message someone it shares a server with, so this is not a community invitation you can skip — it is the step that makes the alerts possible.
3. In any channel there, type /link, pick the command out of the list that appears, and paste the code. Typing the whole line by hand and pressing enter sends it as an ordinary message, which the bot never sees.
4. Reload the account page and tick the instruments you want.

Discord shows a command's arguments next to the reply, so everyone in that channel can see your code. That is safe: a code stops working the moment it is used, whether the attempt succeeded or not. If you mistype it, ask for a new one.

Turn on email signals on the account page. They go to the address your account uses. To send them somewhere else, change that address (see below).

In the order they actually happen:

• No instruments ticked. Nothing is selected by default, because a channel that pushes to your phone should stay quiet until you ask. Tick at least one on the account page.
• No subscription for that section. Messages come only for the sections you subscribe to. Without one, the signal history appears on the site 8 hours later, and no message is sent.
• Nothing has changed yet. A message goes out only when an order is posted, moved or cancelled, or a position is to be closed. A quiet instrument can go a day or more with none, and over a weekend every market except bitcoin is closed.

For email, check the spam folder once and mark the message as not spam.

On Discord there are two more, and both sit outside our reach:

• You left our server. That withdraws the bot's permission to message you, and from your side it fails silently.
• Your Discord settings block direct messages from server members. That setting exists per server as well as globally, so having it open elsewhere is not proof it is open here.

On Telegram, /symbols works. On Discord it does not — that bot takes only /link and /unlink. Either way the account page is the list that counts, so there is one list rather than two that can disagree.

On Telegram: send /stop to the bot, or press Disconnect Telegram on the account page. On Discord: send /unlink, or press Disconnect Discord. For email, turn email signals off on the account page.

Each takes effect immediately, each affects only that channel, and none of them touches your subscription — you keep the live signals on the site. Leaving our Discord server stops those alerts too, for the same reason joining was required.

A new or moved order is one line with:

• the instrument;
• the system it came from;
• direction and order type: buy limit or sell limit;
• entry price;
• stop price, and the stop's distance in pips;
• target price;
• valid until, the order's expiry time.

There is no position size. The stop in pips is there so you can size the trade for your own account.

• New order — place this pending order.
• Moved — change your order to the new price, stop, target and expiry.
• Cancelled — remove this order.
• Close at market — close this open position now.

Fills, stops and targets are not announced: the order at your broker takes care of them.

System A and System F, the two the signals come from. Both work the same way: each waits for the market to pull back to a level and leaves a limit order there — a buy limit below the price or a sell limit above it — which fills only if price actually comes to it. Both trade in both directions, and every signal says which of the two it is. What separates them, and how either finds its levels, is not published.

Every signal carries a stop and a target. A position is often closed at market by a message instead of reaching either.

A pending order waits, and the systems re-check it at every update. The level can move as the market develops. The setup behind it can stop standing. A newer order can replace it, or it can reach its expiry time. Some cancellations are temporary, and the order is posted again later as a new order.

The performance history is built from the same orders under the same rules, moves and cancellations included, so none of this is hidden from the record.

Shortly after a bar closes, and only when something changed. Several changes at the same moment arrive as one message. Before a weekend or a daily trading break, an order due to change when the market reopens is sent at the last update before the close, so you can adjust it in time.

It depends on the instrument and on the market. In the tested history, a single instrument averaged roughly one to three filled trades a week, and all nineteen together about seven on an average weekday. There are more messages than trades, because an order can be posted, moved and cancelled without ever filling. An instrument can also go several days without a new order.

That is your decision, and not one we can make for you. It depends on your account, your other positions and how long a losing run you can sit through. A signal carries no position size. The stop in pips lets you size a trade for whatever risk you choose, for example with the position size calculator.

The performance panels show the same history at 1%, 2% and 2.5% of the account per trade, so you can see what the drawdowns looked like at each. If you follow several instruments, several can lose at the same time, and the risk adds up.

You can. Keep in mind that orders are posted, moved and cancelled at any hour the markets are open, nights included, and that a close-at-market message should be acted on promptly. Following fewer instruments makes that easier.

No. A signal is information about what the rule-based systems are doing, and it is the same for every subscriber. It does not take your finances, goals or risk into account, and it is not a recommendation to trade. Placing, changing or closing an order is always your decision. Trading carries risk, including the loss of your capital.

Each section — Forex, Gold, Bitcoin, Indices, Energy — and each instrument page has a signal stream performance panel: the equity curve, drawdown, profit factor, Sharpe ratio, and results by month and by year. You can choose the risk per trade, whether profits are reinvested, and whether a typical spread and commission are deducted.

No. It is a backtest: the orders the systems would have sent, replayed over past prices. Each panel is labelled “Backtest” with the dates it covers, which are shorter for bitcoin, the indices and energy. Past performance does not guarantee future results.

Only if you switch them on. By default the results are shown before costs. The Typical spread and commission switch on each performance panel deducts a typical spread for the instrument and a commission from every trade. Slippage and overnight financing (swap) are not modelled either way.

R is the risk of a single trade, the distance from entry to stop. A trade that hits its stop loses 1 R, and one that reaches a target twice as far away as its stop wins 2 R, before costs. Measuring in R lets markets with very different prices be compared. The risk-per-trade setting on the performance panel turns R into percent of an account.

Account page → Manage or cancel subscription. That opens the billing page of Whop, who took the payment, where cancelling is one button. If you hold several sections, each subscription is cancelled on its own.

You keep access until the end of the period you already paid for. Cancelling on day 2 of a month does not cut you off on day 2.

Whop Inc., as merchant of record. The line on your statement is theirs, not ours, and they handle tax. We never see your card number.

See the refund page for the terms. Practically: if something on our side did not work, write to support@turnmarks.com and say what happened — that is a faster route than a dispute, for both of us.

Purchases give you a licence key that has to be attached to your account once. Open your account page, paste the key into Already bought on Whop? and press Activate. The key is in your Whop account under your purchases. Each section you buy comes with its own key, so activate each one.

Use Forgot password on the sign-in form. The link we email is valid for one hour and can be used once. Completing a reset signs out every other device, which is the point of it.

Account page → Email. We send a confirmation to the new address and change nothing until you click it, so a typo cannot lock you out. The old address keeps working in the meantime.

Account page → Delete account. It asks for your password and for the word DELETE, because it cannot be undone. Cancel any active subscription first — deleting the account here would not stop the recurring charge, which lives with the payment provider.

A broker's live price feed. The live signals and the history are computed from bars from the same source. Times are stored in UTC, and your browser shows them in your own local time.

Three things, from the same bars and published in full: how deep a pullback goes before a trend stops resuming, and where each market stands in one right now; which hours of the day each market moves in, measured on fifteen-minute bars; and the average daily range of each market, year by year. None of them is a forecast — each says what has already happened, and how often.

Check the day first. Every market except bitcoin closes from Friday evening to Sunday evening, and a quiet market can go a while without an order changing. If it is midweek and the site shows nothing new for several hours, tell us at support@turnmarks.com. We watch the feed automatically, but a report from a user is faster than any monitor.